Returns without the extra trip

Request a pickup from your door, choose your return location, and let a nearby Simami driver take care of the rest.

What you can return

Return almost anything your retailer accepts for return.

Simami is built for everyday online and in-store returns.

If your retailer provides a return QR code, barcode, receipt, or return label, you can upload it in the Simami app when requesting pickup.

Your driver uses that information to take the package to the return location you select.

Return destinations can include locations such as:

  • UPS

  • FedEx

  • Whole Foods for eligible Amazon returns

  • CVS and

  • nearby clothing stores.

Why customers use Simami

Saves time

Skip the extra drive, parking, lines, and waiting. Simami lets you hand off your return without adding another errand to your day.

Return from your door

Request a pickup from home and let a nearby driver collect the package from you.

Choose where it goes

Select the return location that matches your retailer’s instructions, whether that is a carrier location, retailer, or another approved return point.

More flexibility

Schedule your return around your day instead of rearranging your day around a return.

What happens after pickup:

After your package is collected, Simami lets you follow its progress through the Simami app.

Track your return

See the status of your pickup as it moves from your door to the selected return location.

Status updates

Your return moves through clear stages in the app, so you can see when it has been requested, picked up, delivered, and completed

Ready to make returns easier?

Join the Simami waitlist and be among the first to know when pickup service becomes available in your area.